Complaints and Compliments

Our aim is to provide you with the highest possible standards of service and deal swiftly with any problems that occur.

We operate a practice complaints and compliments procedure as required by the NHS and General Dental Council.

Our Practice Manager or Receptionist can provide you with further information.

Alternatively ask for our practice ‘How to Complain’ information leaflet, which provides details of the process.

The designated person to handle complaints at this practice is:

Louise Butler (or in her absence Hayley Drury – Clinical Lead)

Practice Manager

By email to: maltings.manager@rodericksdentalpartners.co.uk

By telephone: 01476 563181

Our opening hours are:

Monday – Friday 8.45 – 17.00pm

We are closed on bank holidays.

Alternatively, you may wish to contact our complaints advisor directly:

Complaints Department

Rodericks Dental Partners,15 Bassett Court, Loake Close, Northampton, NN4 5EZ

Tel: 01604 602491

Email: info@rodericksdental.co.uk 

If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.

Or

NHS Lincolnshire Integrated Care Board

By email: E-mail: LICB.feedbacklincolnshireicb@nhs.net



By telephone: 01522 309299